Salesfloor

Salesfloor is a comprehensive platform that provides solutions designed to enhance virtual sales and e-commerce experiences. It includes multiple functionalities aimed at bridging the gap between online and in-store shopping, catering to various retail industries such as apparel, beauty, jewelry, home furnishings, and sporting goods. With a focus on personalized customer engagement, Salesfloor enables retailers to leverage technology for improved sales performance and customer satisfaction.

Key Features of Salesfloor:

1. Maestro AI™: A conversational AI associate that offers personalized shopping assistance. Utilizing advanced natural language processing, Maestro AI engages in conversations with customers, providing tailored product recommendations based on their preferences and previous interactions. It includes features like visual browsing and AI product tagging to create a unique shopping experience.

2. Salesfloor Connect™: This service enhances online shopping by connecting customers with product experts through various channels including live chat and SMS messaging. It facilitates personalized recommendations and advice while emphasizing ease of implementation and the use of AI for natural conversations. Dynamic routing helps connect shoppers with available experts for real-time product information.

3. Salesfloor Engage™: A platform that enhances the omnichannel shopping experience by allowing associates to provide personalized service both in-store and online. Key features include appointment booking tools, personalized LookBooks for VIP customers, and shoppable storefronts where associates showcase products.

Overall, Salesfloor's offerings empower retailers with technologies that not only drive sales but also enhance the customer shopping experience, resulting in increased satisfaction and loyalty.