Sakon Communication Services Management

Sakon is a comprehensive cloud-based platform designed to enable enterprises to effectively manage and optimize their communication services and device portfolios. The platform focuses on simplifying connectivity, providing solutions that cover the entire device lifecycle, from procurement to reverse logistics. It integrates various aspects of communication management, including:

• Device Lifecycle Management: Sakon offers visibility into the entire lifecycle of devices, ensuring efficient management from pre-life to retirement. This feature assists organizations in tracking devices and making informed decisions regarding their usage and maintenance.

• Telecom Services Management: The platform provides tools for managing telecom services efficiently, helping enterprises reduce costs and enhance service quality. It ensures that communication resources are utilized optimally.

• Integration with ServiceNow: Sakon seamlessly integrates with ServiceNow to automate mobility workflows, enhancing operational efficiency. This integration enables organizations to manage their devices and services more effectively by utilizing existing IT service management tools.

• Device as a Service (DaaS): Sakon supports the DaaS model, allowing enterprises to manage their device needs as a service, providing flexibility in acquiring and managing hardware.

• Managed Mobility Services: The platform includes managed services to assist with the complexities of mobility management, providing ongoing support and expertise.

This comprehensive approach helps enterprises streamline their communication service management, reducing overhead costs and improving service delivery. Sakon aims to enhance overall service quality for global enterprises, making it a pivotal tool for modern communication management.