Rooftop

Rooftop is a collaborative shared inbox management tool designed to facilitate effective email communication among teams. It allows users to organize their inboxes efficiently, manage workloads, and maintain strong relationships with their customers without the need for traditional ticketing systems.

Key Functionalities:
- Workflow Automation: Rooftop automates repetitive tasks, minimizing manual effort and reducing the chances of errors.
- Real-time Collaboration: Teams can collaborate in real-time, enabling them to respond to customer inquiries swiftly and efficiently.
- Ownership Assignment: Users can assign ownership of conversations to specific team members, ensuring accountability and streamlined communication.
- Analytics Tracking: Rooftop offers advanced analytics to track key business metrics, helping teams monitor their performance and identify areas for improvement.

By focusing on email overload reduction and enhancing team efficiency, Rooftop provides a comprehensive solution for teams looking to optimize their email communications. Whether it's managing customer support queries or coordinating internal communications, Rooftop improves the way teams work together to meet customer needs.