Ringover

Ringover

Ringover is a cloud-based communication platform that enhances team performance through advanced communication tools such as call transcription and conversational AI.

Location: France
Software Type: Web App

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Description

Ringover is a comprehensive cloud-based communication platform tailored for sales and staffing teams. The application offers a suite of features designed to enhance productivity and streamline communication across various channels.

Key functionalities of Ringover include:
- Conversational AI: Automatically transcribes calls and provides summaries, allowing teams to focus on effective communication without missing crucial information.
- Multichannel Communication: Supports calls, SMS, emails, and social media interactions, enabling users to engage with customers through their preferred channels.
- Sales Prospecting Tools: Features like guided prospecting, CRM automation, and customizable messaging help sales teams optimize their outreach efforts.
- Mood Analysis and Call Quality Assessment: Advanced analytics tools allow for real-time insights into employee performance, conversation quality, and coaching needs.

Furthermore, Ringover integrates seamlessly with popular business tools like CRM and ATS systems, enhancing its functionality and supporting various industries. The platform is built to streamline workflows and improve team collaboration through effective communication strategies. Additional resources such as webinars, podcasts, and whitepapers are available to keep users informed about industry best practices and trends.

Features

Cloud Telephony

Provides a secure and scalable telephony solution that supports unlimited calls, helping businesses manage their communication effectively.

Advanced Analytics

Offers insights into call performance and team activities, enabling users to enhance their sales strategies and communication effectiveness.

Integrations

Integrates with various business tools including CRM and ATS systems to streamline processes and enhance workflow.

Sales Prospecting Automation

Automates the prospecting process with tools for managing leads and tracking interactions.

Conversation Monitoring

Allows users to monitor conversations for quality assurance and training purposes.

Tags

communicationsalesAItelephonycustomer service

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support