REVIEWS.io

REVIEWS.io

REVIEWS.io is a platform designed for brands to manage customer feedback through product reviews, improve online reputation, and enhance customer engagement.

Location: United Kingdom
Software Type: Web App

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Description

REVIEWS.io is a comprehensive customer feedback platform that empowers brands to leverage customer voices to drive growth and enhance their online reputation. The service caters to a wide variety of businesses, from startups to established companies, offering tailored solutions for managing customer reviews, reputation management, and loyalty programs. Key functionalities include:
- Customer Reviews Management: Collect and manage product and company reviews to build trust with potential customers.
- Reputation Management: Monitor and boost reviews on various third-party platforms while managing negative feedback effectively.
- AI-Powered Tools: Utilize AI to summarize reviews and gain insights into customer sentiment quickly.
- Analytics and Insights: Understand customer behavior through detailed analytics and session replays, enabling informed decision-making.
- Dedicated Customer Support: Benefit from exceptional support services to assist with any inquiries or issues that may arise.
REVIEWS.io integrates seamlessly with existing tech stacks, allowing businesses to enhance customer engagement and retention through targeted review strategies.

Features

Customer Reviews Collection

Facilitates the gathering and management of customer reviews across multiple platforms.

Reputation Management Tools

Tools that help boost reviews on third-party sites and monitor feedback effectively.

AI Review Summary

AI tools designed to summarize customer reviews, providing quick insights into user feedback.

Analytics and Insights

Detailed analytics that show customer behavior, aiding in strategic decision-making.

Dedicated Support

A team dedicated to providing assistance and guidance for users to maximize platform utility.

Tags

ReviewsFeedbackReputationCustomer EngagementAnalyticsAI Tools

Documentation & Support

  • Documentation
  • Online Support
  • Updates