ReveChat

ReveChat

ReveChat offers AI-powered chat solutions, including live chat and chatbots, to enhance customer communication and engagement across multiple channels.

Location: Singapore
Software Type: Web App

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Description

ReveChat is a versatile platform designed to improve customer communication through a suite of AI-powered tools. It integrates live chat, chatbots, video chat, and co-browsing functionalities, enabling businesses to engage with customers more effectively and efficiently. The platform supports interactions across various channels, including websites and popular messaging applications such as WhatsApp, Facebook, Instagram, Viber, and Telegram.
The hybrid chatbot feature combines rule-based automation with advanced large language model (LLM) capabilities, resulting in increased responsiveness and accuracy in customer support interactions. By utilizing ReveChat, businesses can enhance their service efficiency, reduce operational costs, and foster higher levels of customer satisfaction.
ReveChat is applicable across diverse industries including banking, education, and eCommerce, making it a flexible solution for various customer engagement needs. The platform also includes a ticketing system to manage customer inquiries more effectively. A free 14-day trial is available, allowing users to explore the platform's features without the need for a credit card.

Features

AI Chatbot

Integrates rule-based automation with LLM capabilities for improved accuracy in customer interactions.

Live Chat

Facilitates real-time communication between businesses and customers across multiple channels.

Video Chat

Enhances customer engagement with face-to-face communication options.

Co-browsing

Allows agents to navigate the website alongside customers to provide better support.

Multi-Channel Support

Enables communication through platforms such as WhatsApp, Facebook, Instagram, and more.

Ticketing System

Streamlines customer inquiries and support requests for efficient management.

Tags

customer supportcommunication toolschat solutionsbusiness tools

Documentation & Support

  • Installation
  • Documentation
  • Online Support