Retamo

Retamo

Retamo is a platform designed to help businesses manage their online reputation through review monitoring, generation, marketing, and analytics.

Location: Germany
Software Type: Web App

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Description

Retamo is a robust platform that enables businesses to effectively monitor and manage customer reviews from over 50 online review platforms. It facilitates review generation to gather positive feedback from satisfied customers and offers review marketing features to share selected reviews on websites and social media. Additionally, Retamo provides review analytics that help businesses assess their performance in comparison to competitors.

Key functionalities include:
- Review Monitoring: Users can receive real-time notifications for new reviews and manage all their reviews in one centralized location.
- Review Generation: The platform mobilizes satisfied customers to leave positive reviews through various channels and helps gather feedback from dissatisfied customers to identify areas for improvement.
- Review Marketing: Businesses can easily market and embed customer reviews on their websites and social media channels, enhancing their online presence and credibility.
- Review Analytics: The platform offers insights into the company's Net Promoter Score (NPS), allowing businesses to understand customer loyalty and satisfaction levels.

Retamo is trusted by over 1,000 businesses and offers a 14-day free trial, enabling users to explore its features without providing payment information.

Features

Review Monitoring

Monitor and manage reviews from over 50 platforms in one place, receiving notifications for new reviews.

Review Generation

Encourage satisfied customers to leave positive reviews and gather feedback from dissatisfied customers.

Review Marketing

Easily share selected reviews on websites and social media to enhance online credibility.

Review Analytics

Analyze performance and customer feedback, including insights into the company's Net Promoter Score (NPS).

Tags

customer reviewsreputation managementbusiness analyticscustomer feedback

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support