ResRequest

ResRequest is a robust business management application tailored for boutique safari lodges and hotels. This software combines several essential functionalities including Central Reservations Management, Channel Management, Property Management, Customer Relationship Management (CRM), Financial Management, and Business Analysis Management.
The Central Reservations Management module allows users to efficiently manage all aspects of bookings and reservations, ensuring that availability is accurately reflected across multiple platforms. The Channel Management feature helps streamline communication with various booking channels, optimizing occupancy rates.
Additionally, the Property Management capabilities enable hotel managers to handle day-to-day operations seamlessly, while the CRM component strengthens guest relationships by keeping track of customer interactions and preferences.
Financial Management tools provide insights into revenue, expenses, and profitability, aiding in better financial decision-making. The Business Analysis Management feature supports strategic planning through detailed reporting and analytics.
To enhance connectivity and improve online sales, ResRequest offers ResConnect, which links properties with tour operators, travel agents, and online travel agencies (OTAs). Support and consulting services are available to ensure clients maximize their utilization of the software, making it a vital tool for improving operational efficiency and guest satisfaction in the hospitality sector.