ResponseQue

ResponseQue

ResponseQue is an automated live chat software that improves customer support efficiency, providing fast, accurate responses to inquiries.

Location: United States
Software Type: Web App

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Description

ResponseQue is an automated live chat software designed to enhance customer support on websites by efficiently handling incoming inquiries. This software learns from user interactions to automatically respond to frequently asked questions, which significantly reduces the burden on customer service teams and improves overall efficiency.

### Key Features:

  • Easy Integration: Implement ResponseQue with a single line of code, allowing for a seamless integration into your existing website.
  • Auto Answers: Trained on your company’s knowledge base, ResponseQue can provide immediate answers to common questions.
  • Customizable Messaging: Tailor responses to your brand's voice with customizable messages.
  • Dynamic Reporting: Gain insights into agent performance, customer engagement, and common inquiries through comprehensive analytics.
  • Email Notifications: Receive alerts for unanswered questions and customer inquiries that require attention.
  • RESTful API: Utilize API support for developing custom applications or integrations.
  • Unlimited Support: Access technical support as needed, with options for different user roles within your organization.

Additionally, ResponseQue helps businesses save time and resources while improving customer satisfaction. The software is simple to set up, taking only a few minutes to get started, and offers a risk-free 14-day trial to evaluate its effectiveness. If users are not satisfied within the first 30 days, they can cancel for a full refund.

Features

Easy Integration

Integrate ResponseQue into your website with a single line of code for a hassle-free setup.

Trained Auto Answers

ResponseQue learns from user interactions to provide accurate auto-generated responses.

Customizable Responses

Tailor messages to fit your brand's voice and style with customizable options.

Comprehensive Reporting

Access detailed analytics on customer inquiries, agent performance, and system efficiency.

Email Notifications

Receive notifications for unanswered questions to ensure timely customer engagement.

Multi-User Access

Assign different roles and permissions for team members to manage customer interactions effectively.

Technical Support

Benefit from unlimited technical support to resolve any issues that may arise.

RESTful API

Leverage API capabilities for building custom applications or enhancing existing ones.

Tags

chatbotcustomer servicelive chatautomationsupport softwarewebsite integration

Documentation & Support

  • Documentation
  • Installation
  • Support
  • Updates
  • Online Support