Remotely Support Software
Remotely Support Software enables efficient management of remote PCs with features like unattended access and 24/7 monitoring, all without subscription fees.
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Description
Remotely is a self-hosted remote access, support, and monitoring software designed for businesses and organizations that need to manage remote PCs effectively. With a one-time purchase model, it allows users to connect to an unlimited number of remote devices, eliminating ongoing subscription fees.
Key functionalities include unattended remote access, enabling technicians to connect quickly to computers and mobile devices for support, file transfers, and maintenance tasks. The software continuously monitors remote systems, alerting users to any faults or security threats, and includes built-in antivirus protection to enhance security.
Recent updates have introduced a native Android client and features for customer support ticketing systems and billing management, streamlining business operations. The software is designed for various user levels, with tailored functionalities for standard, professional, and business use cases.
Overall, Remotely simplifies the process of managing remote support, focusing on automation and monitoring to ensure efficient service delivery.
Features
Unattended Access
Connect to remote computers without requiring the user's intervention, allowing for quick resolutions of issues.
File Transfer
Easily transfer files between local and remote machines to facilitate support and updates.
24/7 Monitoring
Constantly monitors remote systems for faults and security breaches, ensuring proactive management.
Built-in Antivirus Protection
Protects remote systems from malware and other security threats, contributing to a safer environment.
Automation of Routine Tasks
Automates common maintenance tasks to enhance efficiency and reduce manual workload.
Native Android Client
Provide remote support capabilities directly from Android devices, expanding accessibility for technicians.
Customer Support Ticketing System
Integrated system for managing customer queries and issues efficiently, improving service delivery.
Billing Features
Manage customer billing directly within the software, streamlining financial operations.
Tags
Documentation & Support
- Documentation
- Support
- Updates
- Online Support