ReFrame Solutions

ReFrame Solutions is dedicated to facilitating digital transformation for communities and organizations through a suite of advanced software solutions. The company's primary offerings include:

1. ReFrame Engage: A conversational intelligence platform designed to enhance customer interactions by providing context-aware communication. Key functionalities include:

   • Bot-assisted Configurations: Streamlines service setups to improve customer engagement.
   • Advanced Calendar Management: Helps in scheduling and managing customer interactions efficiently.
   • Universal Communications: Integrates with various social apps and CRM systems to provide a unified communication experience.
   • Multi-channel Support: Enhances customer reach by allowing interaction across different platforms.

2. ReFrame Assist: Tailored for Public Housing Agencies (PHAs), this all-in-one solution aids in managing housing programs such as the Housing Choice Voucher program and Moving to Work initiatives. Features include:

   • Modular Architecture: Supports diverse functionalities while enabling automated processes and intuitive user interfaces.
   • Application Management: Simplifies the process of managing applications and eligibility determinations.
   • Compliance Tools: Assists agencies in adhering to regulatory requirements.
   • Mobile-enabled Access: Provides the flexibility of managing housing services on-the-go through a secure, cloud-based environment.

ReFrame Solutions emphasizes customer-centric design, aiming to create systems that are user-friendly, responsive, and reduce the burden of participation for end-users.