Refernet

Refernet is an online referral management system designed to facilitate secure referrals among various organizations, including local authorities, charities, and Citizens Advice agencies across the UK. Established in 2005, Refernet addresses the challenges of digital disorganization in the sector by providing a platform that enhances accountability and efficiency. It operates independently and serves as an effective solution for organizations of all sizes. The system is user-friendly and compatible with mobile devices, making it accessible for users on the go.

### Key Features:

- Secure Referrals: Refernet ensures that all referrals are processed in a safe and secure manner, adhering to GDPR compliance standards.
- User-Friendly Interface: The platform is designed with simplicity in mind, allowing users to navigate easily, regardless of their technical expertise.
- Bespoke Branding: Organizations can customize the platform to reflect their branding, making it feel like an integral part of their service.
- Comprehensive Reporting: The system provides detailed reporting features for administrators, facilitating tracking and accountability of referrals.
- Document Transfers: Users can securely transfer documents as part of the referral process, enhancing communication between agencies.
- Self-Referral Service: An optional feature that allows the public to refer themselves to services directly through the platform.
- Scalable Solution: Refernet can be deployed across various regions, making it suitable for both local and national networking.

Refernet is particularly beneficial for Councils, Citizens Advice agencies, legal services, healthcare providers, and educational institutions, promoting cooperation and communication across different sectors. It is tailored to meet diverse operational needs while maintaining detailed records of all referrals.