Ratesight
Manage your online reputation effectively with Ratesight, the all-in-one platform for customer feedback and review management.
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Description
Ratesight is a comprehensive platform designed to assist businesses in managing their online reputation and customer feedback efficiently. With the increasing importance of online reviews—where 92% of consumers read them before making a purchase—Ratesight provides tools for businesses to enhance their visibility and attract more leads. It enables users to send customizable SMS or email invitations to customers, facilitating the collection of feedback.
Through its features, Ratesight allows businesses to:
- Collect customer feedback via various methods, including email and SMS invitations.
- Display positive reviews directly on their website to enhance credibility.
- Monitor and respond to customer reviews across popular platforms such as Google and Facebook.
- Track performance metrics related to customer satisfaction and engagement.
- Address negative feedback proactively, ensuring a continuous improvement loop.
This integrated approach not only boosts customer engagement but also contributes to improved SEO, thereby increasing the chances of attracting new customers. Overall, Ratesight provides businesses the necessary tools to take control of their reputation, generate more leads, and improve sales conversion through enhanced customer experiences.
Features
Customizable Feedback Collection
Send personalized SMS or email invitations to customers to gather insights and reviews effortlessly.
Multi-Site Review Monitoring
Keep track of reviews and feedback from multiple locations to maintain a comprehensive overview of your online reputation.
Website Review Integration
Showcase positive customer reviews directly on your business website to enhance trust and credibility.
Performance Tracking
Monitor customer satisfaction and engagement metrics to understand performance and improve services.
Proactive Feedback Management
Address negative reviews and feedback proactively to enhance customer satisfaction and loyalty.
Tags
Documentation & Support
- Documentation
- Support
- Updates
- Online Support