Radcom Technologies

Radcom Technologies

Radcom Technologies provides innovative VoIP business communication solutions including cloud-based and premise-based systems, along with 24/7 technical support.

Location: United States
Software Type: Web App
Categories:

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Description

Radcom Technologies has been a key player in the telecommunications sector for 37 years, offering a wide array of solutions designed to enhance business communication and operational efficiency. The company's offerings include both cloud-based and premise-based MITEL Business Telephone Systems, catering to diverse client needs across North Texas and beyond. With their cloud solution, VIPedge, businesses can utilize VoIP technology without the burden of on-site infrastructure costs, opting instead for a flexible monthly service model. This system is hosted in secure data centers, ensuring high-quality service with features such as superior sound quality and robust security protocols.
In addition to cloud services, Radcom provides comprehensive premise-based VoIP telephone systems that integrate with existing local area networks, enabling seamless communication across various platforms. The Toshiba Strata CIX platform illustrates Radcom's commitment to innovation, allowing businesses to transition gradually from legacy systems to modern VoIP solutions while maintaining coherence in their communication networks.
The company also emphasizes the importance of support and consulting services, offering 24-hour technical assistance, ensuring that clients have access to help when they need it. Their service plans, including Platinum Priority Support and flexible labor options, cater to various business requirements and budget considerations.
Radcom's expertise extends into data cabling and network design, ensuring that all aspects of business communication are handled with professionalism and care. Whether you are looking for a complete telephone system overhaul or simply need reliable support for your existing infrastructure, Radcom's extensive experience and customer-centric approach offer viable solutions.

Features

VIPedge Cloud Solution

A cloud-based VoIP service that eliminates the need for on-site infrastructure, providing flexibility and reducing overall costs.

Premise-Based VoIP Systems

Robust telephone systems that utilize existing network infrastructure, enhancing operational efficiency.

24-Hour Technical Support

Comprehensive technical support available around the clock to address any service issues or queries.

Telecom Consulting

Expert consulting services that guide businesses in optimizing their communication systems and strategies.

Network Design Services

Professional design services for LAN and WAN, ensuring effective and efficient network setups.

Tags

VoIPtelephone systemscloud solutionstechnical support

Documentation & Support

  • Installation
  • Documentation
  • Support
  • Updates
  • Online Support