Raaft

Raaft is a specialized solution designed to assist Software as a Service (SaaS) companies in minimizing customer churn effectively. The platform enables businesses to create customized cancellation flows using a user-friendly, no-code editor that can be set up in less than 30 minutes. By understanding why customers are leaving, Raaft provides actionable insights and supports automated retention efforts.
With Raaft, SaaS companies can implement conditional incentives during the cancellation process, including discounts or temporary subscription pauses, to potentially retain customers. The platform boasts a significant average return on investment (ROI) of seven times, illustrating its effectiveness in enhancing customer retention. Furthermore, Raaft facilitates the collection of customer feedback, allowing companies to better understand their users and refine their offerings accordingly. By leveraging the comprehensive churn data, businesses can derive insights that lead to improved product development and customer satisfaction over time.
Raaft has successfully collaborated with over 100 companies, reinforcing its value as a vital tool for SaaS businesses looking to improve retention rates and optimize their customer experience.