Qwary

Qwary

Qwary is a platform designed to enhance customer experience through real-time feedback, surveys, and analytics, helping businesses improve user engagement and loyalty.

Location: United States
Software Type: Web App

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Description

Qwary is a comprehensive platform designed to enhance customer experience through real-time insights and effective survey tools. The platform offers various solutions targeting customer and product experiences, enabling businesses to gather actionable feedback via different survey methods such as video, SMS, and in-product surveys. It emphasizes the importance of understanding customer emotions and sentiments to build brand loyalty and improve engagement. Key features include Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES), all aimed at fostering a loyal customer community and enhancing overall business performance.

Qwary provides an advanced platform for collecting real-time customer insights through its various tools. Their solutions cater to enhancing customer experience, product decisions, and driving brand loyalty. The platform includes website feedback widgets, NPS software, session recording, and heatmap software. This focus on real-time data allows businesses to make informed decisions, optimize user experiences, and address issues effectively.

With seamless integration capabilities with major CRM platforms like HubSpot and Salesforce, Qwary streamlines customer data management, offering a user-friendly dashboard for managing feedback and analytics. The ultimate goal of Qwary is to empower businesses to make informed, data-driven decisions that enhance customer satisfaction and loyalty.

Features

Real-Time Feedback

Gather immediate insights from users through various survey methods to enhance product decisions.

NPS and CSAT Tools

Utilize Net Promoter Score and Customer Satisfaction Score tools to measure and improve customer loyalty.

Website Feedback Widgets

Deploy feedback widgets directly on your website to collect user opinions and insights easily.

Session Recording

Record user sessions to analyze behavior and improve website usability.

Integrations with CRM Platforms

Seamlessly integrate with popular CRM platforms like Salesforce and HubSpot for streamlined data analysis.

Multi-Channel Surveys

Conduct surveys via SMS, video, and in-product methods to reach users on their preferred channels.

Analytics Dashboard

Access a user-friendly dashboard to manage feedback and analyze customer insights effectively.

Heatmap Software

Use heatmap tools to visualize user interactions on your website, helping to optimize layout and design.

Tags

customer experienceproduct insightsfeedback toolsNPSanalytics

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support