Qwary
Qwary is a platform designed to enhance customer experience through real-time feedback, surveys, and analytics, helping businesses improve user engagement and loyalty.
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Description
Qwary is a comprehensive platform designed to enhance customer experience through real-time insights and effective survey tools. The platform offers various solutions targeting customer and product experiences, enabling businesses to gather actionable feedback via different survey methods such as video, SMS, and in-product surveys. It emphasizes the importance of understanding customer emotions and sentiments to build brand loyalty and improve engagement. Key features include Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES), all aimed at fostering a loyal customer community and enhancing overall business performance.
Qwary provides an advanced platform for collecting real-time customer insights through its various tools. Their solutions cater to enhancing customer experience, product decisions, and driving brand loyalty. The platform includes website feedback widgets, NPS software, session recording, and heatmap software. This focus on real-time data allows businesses to make informed decisions, optimize user experiences, and address issues effectively.
With seamless integration capabilities with major CRM platforms like HubSpot and Salesforce, Qwary streamlines customer data management, offering a user-friendly dashboard for managing feedback and analytics. The ultimate goal of Qwary is to empower businesses to make informed, data-driven decisions that enhance customer satisfaction and loyalty.
Features
Real-Time Feedback
Gather immediate insights from users through various survey methods to enhance product decisions.
NPS and CSAT Tools
Utilize Net Promoter Score and Customer Satisfaction Score tools to measure and improve customer loyalty.
Website Feedback Widgets
Deploy feedback widgets directly on your website to collect user opinions and insights easily.
Session Recording
Record user sessions to analyze behavior and improve website usability.
Integrations with CRM Platforms
Seamlessly integrate with popular CRM platforms like Salesforce and HubSpot for streamlined data analysis.
Multi-Channel Surveys
Conduct surveys via SMS, video, and in-product methods to reach users on their preferred channels.
Analytics Dashboard
Access a user-friendly dashboard to manage feedback and analyze customer insights effectively.
Heatmap Software
Use heatmap tools to visualize user interactions on your website, helping to optimize layout and design.
Tags
Documentation & Support
- Documentation
- Support
- Updates
- Online Support