QaizenX

QaizenX is a cutting-edge platform designed to enhance both customer and employee experiences using AI-powered listening and assessment tools. With a focus on feedback management, QaizenX allows organizations to gather valuable insights through various channels such as SMS, email, QR codes, and web links. This functionality enables businesses to measure customer satisfaction through tools like Net Promoter Score (NPS) and Customer Satisfaction (CSAT) assessments.

In addition to customer experience, QaizenX places a strong emphasis on employee engagement and satisfaction. The platform offers engagement surveys, eSAT, Happiness Index, and eNPS to help organizations understand employee dynamics and improve workplace culture. By leveraging these insights, companies can foster a positive environment that leads to increased ROI, reduced turnover, and enhanced productivity.

The platform also provides solutions tailored to various industries, ensuring that businesses can improve their offerings based on real-time feedback. Users can explore market research tools and customizable solutions aimed at boosting brand awareness and overall satisfaction. Furthermore, workplace assessments using 360-degree feedback and psychometric evaluations enable organizations to identify strengths and areas for improvement within their teams.

With over 100 clients across various sectors, QaizenX is committed to driving positive change by promoting data-driven decision-making and continuous improvement. Organizations can request a demo to explore the full range of features and benefits offered by QaizenX.