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Description

Pulseway is a modern mobile-first Remote Monitoring and Management (RMM) solution, designed to offer complete visibility and control over IT systems. Launched in 2011, Pulseway empowers IT technicians to manage their networks remotely. The platform currently supports over 13,000 customers across more than 80 countries, monitoring approximately 2.5 million devices and registering 700 million critical alerts with a 97% customer satisfaction rate.

### Key Functionalities:
- Remote Monitoring: Monitor servers, workstations, applications, and network devices from anywhere.
- IT Automation: Automate routine tasks to enhance efficiency and reduce downtime.
- Patch Management: Keep systems updated and secure with timely patch deployment.
- Backup and Disaster Recovery: Ensure data integrity and quick recovery in case of failures.
- Ransomware Detection: Identify and mitigate ransomware threats proactively.

Pulseway emphasizes ease of use, transparent pricing, and responsive customer support, making it suitable for Managed Service Providers (MSPs) and internal IT departments. Its integration capabilities with third-party applications like Zendesk and Slack further enhance its utility in diverse IT environments.

The platform is built on the feedback from its users, ensuring continuous improvement and adaptation to their needs. A free trial is available for users to experience its capabilities without any commitment.

Features

Remote Control

Gain full access to devices remotely, allowing for troubleshooting and support from anywhere.

Network Monitoring

Monitor network devices and ensure optimal performance and security.

Patch Management

Automatically deploy patches and updates to maintain system security and stability.

IT Automation

Automate repetitive tasks to save time and reduce the potential for errors.

Self-Service Portal

Empower users with a self-service portal for managing their requests and issues.

Backup and Disaster Recovery

Implement robust backup solutions and recovery plans to protect critical data.

Ransomware Detection

Proactively detect and respond to ransomware threats to safeguard systems.

Tags

IT ManagementAutomationMonitoringRMMBackup

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support