Pulse For Good

Pulse For Good is a Human Services Feedback Management Platform that allows organizations to gather and analyze real-time feedback from individuals, particularly those in vulnerable situations. The platform includes various methods for feedback collection such as wall-mounted kiosks, toll-free phone surveys, and online surveys, all designed to be completed anonymously to encourage honest responses.
The system features AI-powered sentiment analysis and compassionate listening engines that promote psychological safety for clients and staff alike, allowing for candid feedback. Organizations can filter data by demographics to ensure equitable treatment and address unique challenges faced by vulnerable populations.
To support users, Pulse For Good provides extensive training and a dedicated customer success team, ensuring that organizations can effectively implement and manage their feedback initiatives. The platform's emphasis on inclusivity is highlighted through features like automatic translations, catering to diverse client needs. Additionally, impactful reporting tools empower organizations to identify areas of improvement and track their reputation within the community, enhancing trust and communication with clients, staff, and volunteers.