PTS Solutions Public Safety Software

PTS Solutions offers a comprehensive suite of public safety software designed to meet the needs of law enforcement agencies, particularly those of small to mid-sized operations. Their key products include the following:

1. Computer Aided Dispatch (CAD): The Platinum Plus CAD software is specifically designed for local dispatch centers and 911 operations. It features a robust interface for managing incoming calls and resources efficiently during high-pressure situations. Notable functionalities include workspace layout options, personnel and vehicle tracking, alert management, and integration capabilities with third-party systems like NCIC. Users can choose between cloud-based and on-premise installations, with extensive remote and in-person training available.

2. Records Management System (RMS): The Platinum Plus RMS allows agencies to create NIBRS-ready incident reports, manage documentation for involved parties, offenses, and evidence. Like the CAD, it is accessible both in the cloud and through local installations and is designed for ease of use and maintenance.

3. Offender Management Software (OMS): This system streamlines jail and offender management processes. It includes tools for booking, tracking offender locations, and managing facility operations through features like an Intake Wizard and a Greaseboard. PTS Solutions emphasizes customer support and offers training options to ensure users can effectively utilize the software.

PTS Solutions prioritizes building long-lasting relationships with their customers, as evidenced by numerous positive testimonials from law enforcement professionals. They also provide comprehensive support to help users navigate their software solutions effectively.