Prokeep

Prokeep is a customer engagement platform designed specifically for distributors to improve interactions with their customers. By enabling Business Texting, Prokeep allows customers to communicate via text using the same number they call, streamlining the entire communication process.

Key functionalities of Prokeep include a Centralized Inbox that gathers messages from various channels, ensuring no conversation is missed. The platform also features Relationship Management tools that help distributors maintain and enhance their customer relations effectively.

Another significant aspect is the SMS Marketing feature, which facilitates outreach to customers via text messages, allowing for promotional campaigns and updates. Additionally, automated Order Updates can be sent to customers, keeping them informed about their orders and enhancing overall customer service.

Prokeep serves a diverse range of industries, including auto parts, HVAC, plumbing, and more, and has supported over 8,000 distributors in optimizing their communication strategies. The platform's focus on increasing sales and improving customer service positions it as a valuable tool for businesses looking to enhance operational efficiency and customer experience.