Professional Computing Resources (PCR)

Professional Computing Resources (PCR) has been a dedicated partner in the IT and telecom industry since 1983, providing innovative solutions to help businesses effectively manage their operational needs. With a strong focus on trust and long-term partnerships, PCR has maintained a customer retention rate of 95% over the past decade. Their extensive experience covers various sectors including higher education, healthcare, corporate, and government, ensuring that their solutions are versatile and impactful.

PCR offers an array of solutions designed to enhance business operations through effective data management, including:

1. Usage Management: Manages usage-based services to recoup and reduce costs by utilizing data from various sources.
2. Assets / Inventory Management: Tools for tracking inventory and organizational assets, ensuring they are managed throughout their lifecycle with integration for barcode scanning.
3. Service Desk: A portal for managing transactions related to inventory and service changes, ensuring data integrity and integration with other enterprise solutions.
4. Cable Infrastructure Management: Tracks and manages cable infrastructure changes to avoid unnecessary expenses and maintain service accuracy.
5. Chargeback / Billing: Simplifies billing processes and promotes cost-conscious behavior across the organization.
6. Expense Management: Identifies common vendor errors in communication services billing to save time and money.
7. Reporting: Provides tools for creating reports from a centralized data repository, allowing non-technical staff to generate insights quickly.

Each solution is crafted to streamline processes, enhance data accuracy, and reduce costs, thus empowering organizations to operate more effectively.