Proactivesoft

Proactivesoft is a leading provider of automated business management software, recognized as the first company in the Middle East and Africa to achieve CMMI-SVC Level 2 certification. Their solutions aim to streamline operations across various industries, enhancing productivity and customer satisfaction.

Key offerings include:
- Car Sales Management System: This system automates functions related to purchasing, sales, customer accounting, and customer care for car retail companies. Fully integrated with the Proactive Automotive ERP, it supports multi-brand and multi-branch operations while providing real-time information. Key features include vehicle information tracking, vendor management, and advanced accounting capabilities.

- Workshop Management System: Designed to optimize service center operations, this system facilitates the management of quotations, reservations, job orders, and invoicing. It enhances productivity and customer service while providing tools for effective decision-making and labor efficiency.

- Customer Relations Management (CRM): This CRM system integrates marketing, sales, and customer service functions, allowing businesses to foster strong customer relationships. It features inbound and outbound call management, ticket handling, and knowledge base support, aimed at improving overall company performance through effective customer relationship management.

Proactivesoft’s commitment to seamless integration and user-friendly design ensures that businesses can implement their solutions with ease, ultimately leading to improved efficiency and success.