PIMSWARE

PIMSWARE

PIMSWARE offers advanced software solutions for debt collection and call centers, enhancing efficiency and compliance.

Location: Georgia
Software Type: Web App
Categories:

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Description

PIMSWARE is a software provider specializing in comprehensive solutions for debt collection and call centers, established in 2005. Located in Atlanta, GA, PIMSWARE's primary offerings include a web-based debt collection system, a predictive dialer, ringless voicemail, and an innovative tool called eStrats for analyzing debt portfolios. These solutions aim to improve operational efficiency and ensure compliance for organizations managing extensive data and call center operations.

### Key Features
1. Debt Collection Software: Automates various portfolio functions tailored for different business models, such as purchasing debt or collecting on contingency. Key features include automated management tools, secure payment processing, comprehensive reporting, and integration with the PIMSWARE Predictive Dialer.

2. eStrats: A web-based analytical stratification software that aids in the evaluation and management of debt portfolios. Users can stratify portfolios into 29 categories and produce reports in under five minutes, using up-to-date U.S. census data for insights on repayment likelihood. Pricing is $125 per user per month without a long-term contract.

3. Predictive Dialer: An adaptive dialer solution designed to maximize live call connections in contact centers. It supports various dialing options, offers real-time reporting, and includes unlimited outbound minutes to the U.S. and Canada for a flat rate of $175 per user per month.

4. Ringless Voicemail: Allows businesses to send pre-recorded messages directly to voicemail across all U.S. and Canadian mobile carriers. Users can upload contact lists in CSV format with two subscription plans available, starting at $150 per month for 2,000 deliveries.

PIMSWARE provides additional call center services, including customer support and help desk services, ensuring a comprehensive suite of tools for optimizing debt collection and call center operations.

Features

Automated Management Tools

Tools that streamline various debt collection processes, allowing for greater efficiency and reduced manual workload.

Secure Payment Processing

Features that enable safe and compliant handling of credit card payments remotely.

Comprehensive Reporting

Robust reporting capabilities that provide insights into collection efforts and operational performance.

Integration with Predictive Dialer

Seamless linking of debt collection software with a predictive dialing system to improve contact rates.

Web-based Portfolio Analysis

eStrats provides the capability to analyze debt portfolios rapidly, aiding in informed decision-making.

Tags

debt collectioncall centersoftware solutionspredictive dialeranalytics

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support