Pilera Community Association Management Software

Pilera is a Customer Relationship Management (CRM) software tailored for community associations, including homeowners associations (HOAs), condominiums, and apartments. The platform is designed to enhance communication, foster relationships, and streamline management operations, ensuring that residents feel valued and engaged. Pilera offers a comprehensive suite of features that address various community management needs:

• Automated Communication: Pilera enables seamless communication through multiple channels, including phone, email, text, and postal mail. This ensures timely updates and enhances resident satisfaction.
• Work Order Tracking: The software provides robust tracking for compliance and work orders, allowing management to efficiently handle requests and maintenance issues.
• Support Ticketing: Residents can submit concerns and issues through a support ticketing system, ensuring that their inquiries are addressed promptly.
• Community Information Hub: Pilera serves as a centralized hub for all community-related information, making it easy for residents to access important updates and resources.
• Website Creation: Users can easily create community websites without the need for technical expertise, enhancing online presence and engagement.
• Vendor Management: The platform also includes vendor management features that streamline interactions with service providers, further improving operational efficiency.
• Secure Voting: PileraVOTES offers a secure voting system for community decisions, ensuring transparency and resident participation.

As a founder-owned company, Pilera prioritizes customer feedback to continuously enhance its offerings, reflecting its commitment to community management excellence.