Phoenix Software International
Phoenix Software International offers advanced enterprise software solutions focused on IBM Z systems and provides technical support worldwide.
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Description
Phoenix Software International, established in 1979, specializes in delivering advanced enterprise software solutions primarily for IBM Z mainframe systems and other platforms. The company offers a variety of products aimed at optimizing job entry subsystems, bulk data transfer processes, and code analysis, along with various development tools.
Customers benefit from comprehensive technical support, which includes 24/7 emergency assistance and web support during business hours. Users can take advantage of self-service options through a dedicated support portal, where they can open support cases and retrieve license keys. Product releases are managed annually, ensuring that customers receive corrective services and updated documentation. The company also maintains a robust documentation library and provides resources for disaster recovery to enhance user experience and minimize downtime.
Phoenix Software serves a diverse clientele, including small businesses, federal agencies, and Fortune 500 companies across industries such as automotive, finance, healthcare, telecommunications, and insurance. The company prioritizes software modernization and customer-oriented projects, enabling them to adapt quickly to evolving technologies while leveraging the latest advancements to reduce costs and improve performance.
Features
Comprehensive Technical Support
Phoenix Software provides 24/7 emergency telephone support and web support during business hours, along with a self-service support portal.
Annual Product Releases
Products are updated annually to include corrective services and documentation enhancements for improved functionality.
Documentation Library
A vast library of resources is available, including user manuals and disaster recovery procedures to support customers.
Diverse Industry Solutions
The software solutions cater to a wide range of industries, helping organizations streamline their processes and enhance data management.
Focus on Modernization
Phoenix Software emphasizes modernization, allowing clients to leverage the latest technologies for optimal user experience and performance.
Tags
Documentation & Support
- Documentation
- Support
- Updates