Outverse

Outverse is a comprehensive platform designed to optimize customer support for Software as a Service (SaaS) companies using AI technology. The core functionality revolves around an automated knowledge graph that continuously updates based on product documentation and support tickets. This capability allows for personalized support tailored to individual user needs, facilitating efficient resolution of customer inquiries.

Key features of Outverse include seamless integration into existing systems, eliminating the need for extensive engineering resources. Users can implement AI agents directly, enabling a swift setup process. The platform also emphasizes data security, ensuring that sensitive customer information is protected throughout interactions. Additionally, it provides valuable insights into customer experience trends, helping businesses make informed decisions regarding their support strategies.

Outverse offers a clear pricing structure, allowing users to upgrade plans as their needs evolve, such as moving from the Starter plan to the Growth plan. Furthermore, resources such as a Help Center and Community Forums are available to assist users in maximizing the potential of the platform. Overall, Outverse aims to enhance the customer support experience in the SaaS industry through innovative AI solutions.