Orbit

Orbit is a comprehensive platform designed to centralize customer data, including interviews and feedback, enabling teams to generate actionable insights and make informed decisions. The platform is tailored for customer-focused teams across various organizations, from startups to established enterprises.

Key functionalities include:
- Conversations: Capture and centralize customer conversations to ensure valuable contexts are retained and leveraged.
- Feedback: Gather and analyze customer feedback efficiently, allowing organizations to understand user needs and preferences.
- Intelligence: Utilize AI-driven insights to swiftly uncover trends and patterns in customer data, which aids in product development and strategy formulation.

Orbit places a strong emphasis on security and privacy, adhering to compliance standards like SOC 2 Type 2 and GDPR. This ensures that customer data is handled with care and integrity, fostering trust with users. The platform's AI capabilities are particularly beneficial in saving time and enhancing productivity, ultimately improving the decision-making process based on the authentic voice of the customer.