Opiniion

Opiniion is a comprehensive platform designed to improve the resident experience in property management. It enables property management companies to collect authentic feedback and generate reviews automatically. The app focuses on various touch points throughout the resident journey, including tours, move-ins, work orders, renewals, and move-outs. With its automated tools, Opiniion provides real-time feedback and actionable insights that help enhance the overall resident experience. This service aims to optimize online reputation for multifamily properties by utilizing sentiment analysis and facilitating easy feedback collection. Property managers can benefit from increased engagement and insights into resident satisfaction levels, leading to informed decision-making and improved services.
Key functionalities include:
- Automated Review Generation: Automatically solicit and manage resident reviews, reducing the manual effort required.
- Sentiment Analysis: Analyze feedback to gauge resident sentiment and identify areas for improvement.
- Real-Time Feedback: Collect and respond to resident feedback in real-time to enhance satisfaction and retention.
- Autonomous Operation: The platform operates independently, allowing property managers to focus on resident engagement rather than administrative tasks.