OnPage Incident Alerting and Management
OnPage offers incident alerting and management solutions for IT and healthcare, enhancing communication during critical events.
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Description
OnPage provides a comprehensive suite of incident alerting and management solutions tailored for various industries, including IT and healthcare. The platform automates the identification of responders and the routing of alerts based on on-call schedules and pre-configured policies, improving response times during critical incidents.
### Key Functionalities
- On-Call Alerting: Automates delivering critical alerts to designated personnel based on current on-call schedules, ensuring timely responses and persistent notifications until acknowledged.
- Incident Management: Streamlines the management of incidents by allowing for quick communication and coordination among team members, reducing downtime and enhancing operational efficiency.
- Clinical Communication: Designed for healthcare settings, this feature enables healthcare professionals to manage communications effectively, addressing urgent situations quickly while minimizing readmission risks.
- Mass Notifications: Known as BlastIT, this feature allows organizations to issue immediate alerts via SMS, email, and phone calls during emergencies, ensuring rapid communication with responders.
### Benefits
OnPage's solutions aim to enhance communication, increase productivity, and reduce risks associated with critical incidents. By integrating automated systems for alerting and communication, organizations can ensure that the right personnel are informed promptly, ultimately improving overall operational responsiveness.
### Target Industries
OnPage caters to various sectors, including healthcare, government, and IT, emphasizing the necessity of effective communication during emergencies.
Features
Automated Alert Routing
Ensures that alerts are sent to the appropriate personnel based on on-call schedules, improving incident response efficiency.
Persistent Notifications
Delivers alerts until acknowledged, ensuring critical messages are not missed.
Healthcare-Specific Communication
Offers tools for healthcare providers to manage urgent situations outside regular hours, enhancing patient care.
Mass Notification System
Facilitates rapid emergency communications across various channels, including SMS and email, to reach responders quickly.
Tags
Documentation & Support
- Installation
- Documentation
- Support
- Updates
- Online Support