OfficeAmp

OfficeAmp

OfficeAmp is an internal help desk software facilitating employee requests and IT ticket management with a powerful QnA assistant.

Location: United States
Software Type: Web App

Need help?

We can help you find specialists for OfficeAmp. Let us connect you with the right experts to assist you.

*User registration required

Are you an expert in OfficeAmp?

Description

OfficeAmp is designed to streamline the management of employee requests, IT tickets, and workplace service orders. The platform enables users to easily create issues, which are automatically assigned to the relevant personnel, facilitating efficient tracking and resolution.

### Key Functionalities:
- Issue Creation: Employees can submit requests or issues easily through a simple interface. This ensures that all queries are documented and can be tracked over time.
- Automatic Assignment: The software automatically directs issues to the appropriate team members, reducing delays and improving response times.
- Progress Tracking: Users can monitor the status of their requests, providing transparency and improving communication between employees and IT departments.
- QnA Assistant: A built-in QnA assistant allows for the creation of a knowledge base to address common inquiries swiftly, enabling employees to find solutions independently.

### Additional Features:
OfficeAmp also offers additional functionalities through addons such as MailRoom for handling mail delivery and Frontdesk Assistant for managing visitor interactions, thus enhancing the overall user experience.

The software is available for a 14-day free trial, with a pricing model of $1 per user per month along with a base fee, making it accessible for organizations of various sizes.

Features

Issue Management

A streamlined process for employees to submit and track requests or issues.

Automatic Assignment

Assigns issues to the relevant personnel without manual intervention.

Progress Tracking

Allows users to monitor the status of their submissions in real-time.

QnA Assistant

Facilitates the creation of a knowledge base for common questions and issues.

Addons for Enhanced Functionality

Includes MailRoom and Frontdesk Assistant for managing additional workplace services.

Tags

internal softwarehelp deskIT managementemployee services

Documentation & Support

  • Documentation
  • Support
  • Online Support
  • Updates