Nvoip

Nvoip

Nvoip provides comprehensive communication solutions, including VoIP services, chat widgets, and API integrations for businesses to enhance customer support.

Location: Brazil
Software Type: Web App
Categories:

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Description

Nvoip is a platform dedicated to improving business communication through a range of voice, chat, and API solutions. With user-friendly interfaces, Nvoip enables businesses to manage customer interactions across multiple channels, including WhatsApp and telephone. The platform offers various features such as chat widgets, voicebot functionalities, and detailed reporting metrics for performance tracking, addressing the needs of modern customer support systems.
With Nvoip, businesses can set up chat widgets on their websites to facilitate immediate customer communication. The inclusion of voicebot and chatbot capabilities enhances automated customer interactions, ensuring that queries are addressed promptly and efficiently. Furthermore, the platform provides self-service options and robust analytics tools to help businesses monitor their performance and make data-driven decisions.
Nvoip's services are designed to streamline customer support processes, making it easier for businesses to engage with their clients while maintaining high service quality. Whether you are a startup or an established company, Nvoip can support your growth by providing the necessary tools to enhance communication and customer satisfaction.

Features

Multi-Channel Support

Facilitates customer interactions through WhatsApp, chat, and telephone.

Voicebot and Chatbot Functionality

Integrates AI-driven bots to assist with customer queries automatically.

Chat Widget Integration

Allows businesses to add chat functionality directly to their websites.

Performance Tracking

Offers detailed reports and metrics to monitor customer support effectiveness.

Self-Service Features

Provides customers with options to resolve issues independently.

Tags

VoIPCustomer SupportChat ServicesBusiness CommunicationAPI Solutions

Documentation & Support

  • Documentation
  • Support
  • Online Support