Novocall
Novocall provides communication solutions including Click-to-Call, Appointment Scheduling, and WhatsApp Automation to streamline business processes.
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Description
Novocall offers a suite of communication tools designed to enhance customer engagement and streamline processes for businesses. The primary functionalities include:
1. Click-to-Call: This feature enables businesses to provide a simple way for customers to initiate phone calls directly from their websites. It significantly reduces lead response times, allowing businesses to connect with potential customers more efficiently.
2. Appointment Scheduling: Known as TimeSync, this tool helps businesses book more appointments while minimizing no-shows. Key features include automated reminders sent via email, WhatsApp, and SMS, calendar integration (e.g., Google Calendar), and options for collecting payments prior to appointments.
3. WhatsApp Automation: NovoChat provides tools for businesses to automate their customer communications via WhatsApp. This includes sending bulk messages, managing multi-channel inboxes, and integrating with e-commerce platforms such as Shopify.
Overall, Novocall aims to streamline communication processes and improve customer engagement for businesses by providing effective automation solutions.
Features
Click-to-Call
A feature that allows customers to initiate calls from your website, improving lead response times.
Appointment Scheduling
Offers automated reminders and payment collection options to reduce no-shows for appointments.
WhatsApp Automation
Enables businesses to send bulk messages and automate communication through WhatsApp.
Multi-channel Inbox
Manage conversations from different platforms within a single interface, enhancing communication efficiency.
Integration with E-commerce
Supports integration with e-commerce platforms like Shopify and EasyStore to streamline customer interactions.
Tags
Documentation & Support
- Documentation
- Online Support
- Updates