Noci
Noci offers a no-code platform for creating AI-driven chatbots, enhancing customer interaction and streamlining service processes for B2C and B2B markets.
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Description
Noci is a Bordeaux-based startup that specializes in providing no-code chatbot solutions tailored for both B2C and B2B markets. The platform enables users to easily build chatbots that automate customer interactions, manage inquiries, and offer personalized recommendations, all without the need for coding expertise.
The core functionalities of Noci's platform include:
- Chatbot Creation: Users can design and deploy chatbots that optimize customer service interactions, enhancing overall user experience.
- Integration Capabilities: Noci chatbots can be integrated with existing systems, allowing businesses to streamline their processes and improve customer service.
- Live-Chat Support: The platform supports live chat functionality, enabling unlimited agent interactions for seamless customer assistance.
- AI-Driven Recommendations: Utilizing generative AI and self-learning algorithms, Noci provides personalized recommendations based on user interactions.
Noci aims to address the challenges faced by businesses in managing customer inquiries and improving conversion rates. Their technology not only automates responses but also ensures that complex issues can still be escalated to human agents when necessary, thereby maintaining a high standard of customer service.
Their offerings are suitable for various industries, including e-commerce, beauty, and automotive sectors, allowing businesses to create tailored chatbots that meet specific needs. With an accessible pricing model starting from 0€ per month, Noci is geared towards making chatbot solutions available to organizations of all sizes.
Features
No-Code Chatbot Builder
Users can create and customize chatbots without any coding knowledge, making the technology accessible to a broader audience.
AI-Enhanced Customer Service
Noci's chatbots utilize AI to provide automated yet personalized responses, significantly improving customer interaction.
Integration with Existing Systems
The platform allows for seamless integration with various business tools to enhance workflow and service delivery.
Live-Chat Functionality
Supports live interactions with unlimited agents to address customer queries in real-time.
Self-Learning Algorithms
Chatbots improve over time through self-learning algorithms, ensuring that customer interactions become more efficient and accurate.
Customizable Solutions
Noci provides the flexibility to tailor chatbots according to specific industry needs and business requirements.
Tags
Documentation & Support
- Installation
- Online Support
- Documentation