NetSupport Manager

NetSupport Manager

NetSupport Manager offers a robust solution for remote support and device management, enhancing productivity and operational efficiency.

Location: United Kingdom
Software Type: Web App

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Description

NetSupport Manager is a multi-platform remote control and support software that has been a reliable solution for IT support and device management for over 33 years. It facilitates seamless IT support, allowing companies to maintain productivity for both in-house and remote employees.

Key functionalities of NetSupport Manager include remote control capabilities, real-time screen monitoring, and application launching. The software supports various devices, including PCs, servers, smartphones, and Windows IoT devices, enabling users to connect from desktops, laptops, tablets, or smartphones.

Users can efficiently monitor their IT infrastructure with features like auto-grouping based on criteria such as operating system or device type. Additionally, help requests can be received from end users, contributing to operational efficiency and reducing downtime.

NetSupport Manager also includes communication tools, such as two-way chat and audio support, which enhance the remote support experience. This comprehensive solution ensures that IT teams can manage devices effectively, whether employees are in the office or working remotely.

With a commitment to providing tailored solutions, organizations can explore pricing options or try the software for free to understand its capabilities better.

Features

Multi-Platform Support

NetSupport Manager supports a wide range of devices, including PCs, servers, smartphones, and Windows IoT devices.

Remote Control Capabilities

Users can remotely control devices for troubleshooting and support, enhancing the efficiency of IT interventions.

Real-Time Screen Monitoring

Monitor screens in real-time to provide immediate support and address issues as they arise.

Application Launching

Launch applications remotely on client devices to facilitate troubleshooting and support.

Communication Tools

Includes two-way chat and audio support for effective communication between support staff and end users.

Auto-Grouping

Automatically groups devices based on criteria like operating system or device type for better management.

Tags

remote supportIT managementdevice controlhelp desk softwareremote access

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support