Netigate
Netigate offers powerful tools for tracking employee engagement and gathering customer feedback, enhancing overall experience.
Need help?
We can help you find specialists for Netigate. Let us connect you with the right experts to assist you.
*User registration required
Description
Netigate provides innovative software solutions tailored for enhancing employee and customer experiences through effective feedback mechanisms.
EX Engage
EX Engage is a dedicated tool for organizations to monitor and improve employee engagement. This platform facilitates the tracking of employee sentiments and provides actionable insights to enhance workplace satisfaction and productivity. By utilizing comprehensive metrics, companies can pinpoint areas needing improvement, fostering a more engaged workforce.
EX Feedback
EX Feedback simplifies the process of collecting employee feedback through user-friendly surveys. It allows for deep analysis of responses and helps organizations make informed decisions regarding employee satisfaction and engagement, thus driving overall performance.
CX Feedback
The CX Feedback tool centralizes customer feedback from numerous sources, allowing businesses to analyze and improve their services continually. The integration of Generative AI offers actionable insights based on customer input, enabling prompt responses to customer needs. With features like automated notifications and performance metrics tracking, Netigate ensures organizations remain attuned to customer sentiments and can adapt accordingly, enhancing customer satisfaction and loyalty.
Key Features of Netigate:
- Centralized feedback collection from multiple sources.
- Deep analysis tools for tracking KPIs like NPS and CSat.
- Continuous improvement methodologies based on feedback.
- Automated notifications for real-time customer engagement.
- Integration of eNPS software for measuring employee ambassadorship.
Discover how Netigate's tailored solutions can elevate your organization's engagement and feedback processes today!
Features
Centralized Dashboard
A unified platform for collecting and managing employee and customer feedback.
Deep Analysis and Reporting
Advanced tools for analyzing feedback and generating actionable reports.
Automated Alerts and Notifications
Instant alerts based on customer feedback trends and employee engagement metrics.
Generative AI Insights
Utilizing AI to enhance feedback processing and generating tasks for immediate response.
Performance Metrics Tracking
Real-time tracking of engagement metrics to assess organizational health.
Tags
Documentation & Support
- Installation
- Documentation
- Support
- Updates
- Online Support