Netigate

Netigate

Netigate offers powerful tools for tracking employee engagement and gathering customer feedback, enhancing overall experience.

Location: Sweden
Software Type: Web App

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Description

Netigate provides innovative software solutions tailored for enhancing employee and customer experiences through effective feedback mechanisms.

EX Engage

EX Engage is a dedicated tool for organizations to monitor and improve employee engagement. This platform facilitates the tracking of employee sentiments and provides actionable insights to enhance workplace satisfaction and productivity. By utilizing comprehensive metrics, companies can pinpoint areas needing improvement, fostering a more engaged workforce.

EX Feedback

EX Feedback simplifies the process of collecting employee feedback through user-friendly surveys. It allows for deep analysis of responses and helps organizations make informed decisions regarding employee satisfaction and engagement, thus driving overall performance.

CX Feedback

The CX Feedback tool centralizes customer feedback from numerous sources, allowing businesses to analyze and improve their services continually. The integration of Generative AI offers actionable insights based on customer input, enabling prompt responses to customer needs. With features like automated notifications and performance metrics tracking, Netigate ensures organizations remain attuned to customer sentiments and can adapt accordingly, enhancing customer satisfaction and loyalty.

Key Features of Netigate:

  • Centralized feedback collection from multiple sources.
  • Deep analysis tools for tracking KPIs like NPS and CSat.
  • Continuous improvement methodologies based on feedback.
  • Automated notifications for real-time customer engagement.
  • Integration of eNPS software for measuring employee ambassadorship.

    Discover how Netigate's tailored solutions can elevate your organization's engagement and feedback processes today!

Features

Centralized Dashboard

A unified platform for collecting and managing employee and customer feedback.

Deep Analysis and Reporting

Advanced tools for analyzing feedback and generating actionable reports.

Automated Alerts and Notifications

Instant alerts based on customer feedback trends and employee engagement metrics.

Generative AI Insights

Utilizing AI to enhance feedback processing and generating tasks for immediate response.

Performance Metrics Tracking

Real-time tracking of engagement metrics to assess organizational health.

Tags

employee engagementcustomer experiencefeedback solutionsNetigatesurvey tools

Documentation & Support

  • Installation
  • Documentation
  • Support
  • Updates
  • Online Support