Netbookings
Netbookings is an online booking and reservations management system for the tourism sector, offering various modules and integrated customer support in Australia.
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Description
Netbookings is a comprehensive business management system designed specifically for the hospitality and tourism sectors. It offers various modules for booking accommodations, events, and retail, allowing businesses to efficiently manage their reservations and streamline workflows. The platform features a robust online sales solution that integrates directly with clients' websites, enabling seamless over-the-counter and phone sales.
Key Functionalities:
- Accommodation Booking Module: Allows efficient management of accommodation reservations and facilitates easy online booking for customers.
- Tour Management: Simplifies the booking process for tours with dedicated features for scheduling, payments, and customer management.
- Gift Voucher Sales: Enables businesses to create and manage gift vouchers easily, enhancing revenue opportunities.
- Point of Sale (POS): Integrates sales from in-person transactions into the booking system, ensuring all sales are tracked efficiently.
Integrated Features:
- Channel Management: Syncs bookings across various platforms, reducing the risk of overbooking and ensuring accurate inventory management.
- Automated Client Communication: Includes email and SMS reminders for customers, enhancing user experience and reducing no-shows.
- User-Friendly Interface: Designed with ease of navigation in mind, allowing staff to manage bookings with minimal training.
Support and Training:
Netbookings offers local Australian support along with comprehensive training materials for users to ensure they can effectively use the platform.
This system is suitable for small to medium-sized businesses in the tourism and hospitality industry, helping them to improve operational efficiency and enhance customer satisfaction.
Features
Flexible Pricing Plans
Offers a range of pricing plans, including a no monthly fee option with a commission on bookings, allowing businesses to choose a plan that suits their needs.
7-Day Free Trial
Allows users to test the platform without any commitment, ensuring it meets their requirements before signing a contract.
Integrated Customer Support
Provides comprehensive support to users, ensuring they have the assistance needed during and after implementation.
Data Export Capabilities
Enables users to export booking and customer data, facilitating reporting and analysis for better decision-making.
Module Variety
Includes multiple modules tailored to different aspects of the tourism industry, such as online retail, spa services, and gift vouchers.
Tags
Documentation & Support
- Documentation
- Support
- Updates
- Online Support