nCino Cloud Banking Platform

nCino is a cloud banking platform designed to modernize and enhance the operational capabilities of financial institutions. The platform provides an end-to-end solution covering various banking processes, including commercial banking, consumer banking, mortgage solutions, loan origination, customer onboarding, and treasury management. By leveraging artificial intelligence and machine learning through nCino IQ (nIQ), the platform aids in streamlining operations and offers actionable insights for improved decision-making.

Key functionalities of nCino include:

• Customer Onboarding: Simplifies the process of gathering customer information and documentation.
• Loan Origination: Facilitates a seamless loan application and approval workflow.
• Treasury Management: Provides tools for efficient cash management and transaction processing.
• Data Centralization: Integrates with existing systems through APIs to centralize data for better accessibility and reporting.

The nCino Banking Advisor utilizes Generative AI to enhance customer experiences and improve employee interactions by offering tailored recommendations and insights. Institutions can benefit from a personalized implementation process alongside ongoing change management services, ensuring they adapt effectively to the platform's capabilities.

In addition to these features, nCino is dedicated to customer support, offering 24/7 assistance and a comprehensive knowledge base to help users navigate through evolving regulations and product updates. This commitment to service has been recognized by industry awards, including the Silver Stevie Award for Customer Service Department of the Year in 2024.