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MyOperator

MyOperator

MyOperator offers cloud telephony solutions including a free WhatsApp Business Account for improving customer communication and service efficiency.

Location: India
Software Type: Web App
Categories:
Call CenterCall TrackingEnterprise CommunicationMobilityPhone SystemTelephonyVoIP

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Description

MyOperator provides an array of cloud telephony solutions designed to enhance business communication and customer experience. The platform offers a free WhatsApp Business Account (WABA) to facilitate seamless communication with customers through popular channels such as WhatsApp, voice calls, and SMS.

Key features of MyOperator include:
- Office IVR: An interactive voice response system that automates call handling and improves customer engagement.
- Cloud Call Center: A fully integrated solution that allows agents to manage calls from anywhere, enhancing flexibility and responsiveness.
- Integrations: Connects with numerous CRM platforms to centralize customer interactions and streamline workflows.

With over 12,000 global customers, MyOperator is recognized for its effectiveness in automating customer communication, providing centralized phone numbers, and storing call recordings for enhanced performance analysis. The platform aims to elevate business productivity and simplify communication processes, making it an ideal choice for businesses seeking reliable telephony solutions.

Features

WhatsApp Business Account

A free service that allows businesses to communicate with customers over WhatsApp, enhancing engagement through a widely used messaging platform.

Cloud Call Center

Enables agents to handle calls remotely, providing flexibility and a centralized system for managing customer interactions.

Office IVR

Automates incoming calls with an interactive voice response system, improving customer service and reducing wait times.

CRM Integration

Offers integrations with popular CRM tools, allowing businesses to manage customer interactions effectively and streamline operations.

Call Recording

Stores call recordings for quality assurance and training purposes, ensuring that businesses can analyze interactions for improvement.

Tags

cloud telephonycustomer communicationWhatsAppIVRcall centerCRM

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support