MITS - Municipal Income Tax Solutions

MITS (Municipal Income Tax Solutions) is a robust software platform developed by The Baldwin Group, Inc. (BGI) aimed specifically at addressing the needs of municipal income tax management in Ohio. With over 30 years in the information technology sector, BGI has established itself as a leader, providing high-quality software solutions and exceptional customer support.

Key Features of MITS:

• Comprehensive Tax Management: MITS streamlines the tax collection process, making it easier for municipalities to manage their income tax systems efficiently.
• User-Friendly Interface: Designed with user experience in mind, MITS provides an intuitive interface that simplifies navigation and operation for users at all levels.
• Enhanced Security: With ongoing updates aimed at improving security, MITS ensures that client data is protected against potential threats, building trust and reliability.
• Flexible Transitioning: The Baldwin Group is committed to a seamless transition for clients moving from legacy systems to MITS, ensuring that operations continue smoothly throughout the migration process.
• Ongoing Support: BGI offers comprehensive support for their products, including detailed documentation and responsive customer service.

Over the next few years, BGI will implement significant updates to MITS, focusing on enhanced security and user experience. The planned timeline includes:

• 2024: Anticipated progress on improvements.
• 2025: Beta release for user feedback and onboarding of early clients.
• 2026: Continued updates with a complete transition planned.
• 2027: Retirement of the classic MITS client with ongoing support for remaining concerns.

The Baldwin Group supports over 260 municipal clients and more than 120 health departments across Ohio, making MITS a trusted solution for income tax management.