Microven Soluciones Informáticas

Microven Soluciones Informáticas

Microven provides IT solutions with a focus on remote support and effective email communication during the COVID-19 pandemic.

Location: Mexico
Software Type: Other

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Description

Microven Soluciones Informáticas specializes in providing comprehensive IT solutions designed to enhance business operations, particularly during challenging circumstances such as the COVID-19 pandemic. The company has implemented a teleworking model for most employees, ensuring that they remain accessible to clients while adhering to safety guidelines. While phone lines are still operational, Microven encourages clients to primarily use email for communications. This approach is aimed at facilitating prompt responses and maintaining service quality. The staff is fully equipped to handle inquiries remotely, ensuring continuity of service in line with the extraordinary measures established by the Community of Madrid.
In addition to remote support, Microven offers various services tailored to meet the specific needs of businesses, including software support, technical assistance, and a user-friendly contact system. Clients can easily reach out for assistance through dedicated email addresses for different departments, ensuring that their inquiries are directed to the appropriate personnel. As the situation evolves, Microven remains committed to providing reliable IT solutions and maintaining effective communication with its clients, adapting its services as necessary to meet the demands of the current environment.

Features

Teleworking Implementation

Microven has transitioned the majority of its workforce to teleworking, ensuring continuous service delivery and support.

Email Communication Focus

Encourages clients to communicate via email for efficient and timely responses.

Dedicated Support Channels

Provides specific email contacts for technical support, commercial inquiries, and administration.

Comprehensive IT Solutions

Offers a range of IT services tailored to meet the needs of businesses, from software support to technical assistance.

Tags

ITSupportRemote WorkMadridSolutions

Documentation & Support

  • Documentation
  • Support
  • Online Support