logo
mHelpDesk

mHelpDesk

mHelpDesk is a robust field service automation software that streamlines operations for service companies, enhancing scheduling, job management, and customer communication.

Location: United States
Software Type: Web App
Categories:
Business ManagementCalendarCarpet CleaningComputer Repair ShopContractor ManagementCRMElectrical ContractorEmployee SchedulingEquipment MaintenanceFacility ManagementField Service ManagementFranchise ManagementGarage DoorHome InspectionHVACHVAC EstimatingInventory ManagementIT ServiceLandscapeMaid ServiceMaintenance ManagementOil and GasPest ControlPlumbingQuotingRoofingSchedulingSecurity System InstallerService DispatchTime TrackingTowingWork ManagementWork OrderWorkflow ManagementWorkforce Management

Need help?

We can help you find specialists for mHelpDesk. Let us connect you with the right experts to assist you.

*User registration required

Are you an expert in mHelpDesk?

Description

mHelpDesk is a comprehensive field service automation software solution designed to streamline operations for service professionals. It offers a suite of tools including scheduling, dispatching, billing, inventory management, and automated customer communication.
The platform facilitates lead management with features that convert leads into customers through online booking and customizable estimates. Additionally, mHelpDesk provides an integrated job management system that allows businesses to define workflows, track job statuses, and manage recurring jobs efficiently.
Its mobile and web applications enhance access and communication among staff, while GPS tracking and mapping features improve location accuracy and route planning. The software runs on Amazon EC2, ensuring high availability and scalability. Overall, mHelpDesk aims to save time, reduce manual processes, and enhance customer interactions for service-oriented businesses.

Features

Scheduling and Dispatching

Automate your scheduling and dispatching process to efficiently manage jobs and resources.

Job Management

Define workflows, track job statuses, and manage recurring jobs with ease.

Lead Management

Convert leads into customers with online booking and customizable estimates.

Mobile and Web Access

Access mHelpDesk on-the-go with mobile and web applications to improve staff communication.

GPS Tracking

Utilize GPS tracking for improved location accuracy and optimal route planning.

Billing and Invoicing

Simplify billing and invoicing processes to ensure timely payments and financial management.

Customer Communication

Automate customer interactions to enhance communication and improve service delivery.

Tags

field serviceautomationjob managementlead managementcustomer service

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support