MetricAid

MetricAid provides an advanced physician scheduling system that merges human expertise with technology to optimize the scheduling process for healthcare departments. The platform is designed to address the specific needs of physicians and schedulers by offering a web-based scheduling tool, which is complemented by a dedicated client services team. This solution aims to improve operational efficiency, enhance physician work-life balance, and ensure timely patient care.

Key Features and Functionalities Include:
1. Standard Solution: A web-based scheduling tool developed with input from healthcare professionals, allowing for efficient management of schedules.
2. Advanced Solution: This package includes expert support from a dedicated scheduling team, enabling more complex scheduling scenarios to be managed effectively.
3. Advanced + EM: This solution integrates emergency medicine considerations and utilizes historical scheduling data to further optimize scheduling processes.

The software allows physicians to access schedules, update preferences, and trade shifts conveniently across devices. It also supports schedulers by incorporating specific parameters for departments, which reduces administrative workload and enhances visibility in the scheduling process. MetricAid emphasizes fairness in shift distribution and flexibility, ultimately aiming to decrease burnout among healthcare providers.

MetricAid is utilized by over 100 hospitals across Canada, the USA, the UK, and Australia, demonstrating its effectiveness in various healthcare environments. The platform is continually improved based on user feedback to adapt to evolving needs.