Metafour Courier & Mailroom Software
Metafour offers cloud-based courier and mailroom software to streamline delivery operations, enhance tracking, and improve customer satisfaction.
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Description
Metafour is a comprehensive software solution designed to optimize delivery processes for both courier companies and corporate mailrooms. Established in 1980, Metafour has over four decades of experience providing reliable software that integrates various functionalities including booking, tracking, invoicing, and carrier integrations.
The platform supports more than 150 companies globally and is capable of integrating with over 40 carriers, enabling businesses to reduce operational costs and save time. Key functionalities include an easy-to-use white-labeled booking portal, automated rate shopping, robust reporting tools, and an intuitive driver app, all contributing to enhanced customer satisfaction.
Additionally, the mailroom software provides extensive features for managing both inbound and outbound mail, ensuring a secure and efficient chain of custody. Functionality such as internal parcel tracking, smart-locker integration, automated notifications, and detailed reporting tools enhance operational efficiency. The software is backed by security certifications such as ISO27001, ISO22301, and Cyber Essentials, ensuring data protection for users.
With its commitment to innovation and customer service, Metafour aims to continuously improve delivery management processes and customer experiences.
Features
Cloud-Based Platform
Access your courier and mailroom software anytime, anywhere with a secure cloud-based solution.
Integration with Carriers
Seamlessly connect with over 40 carrier services for efficient delivery management.
Booking Portal
Utilize a user-friendly, white-labeled booking portal to streamline order placements.
Automated Rate Shopping
Automatically compare rates from different carriers to find the best shipping options.
Robust Tracking
Real-time tracking capabilities provide users and clients with up-to-date delivery status.
Reporting Tools
Generate detailed reports to analyze delivery performance and operational efficiency.
Security Certifications
Ensure data protection with ISO27001, ISO22301, and Cyber Essentials certifications.
Internal Parcel Tracking
Manage and track parcels within organizations to maintain an efficient mailroom.
Automated Notifications
Send real-time notifications to stakeholders about delivery status and updates.
Smart-Locker Integration
Integrate with smart lockers for secure and convenient package delivery.
Tags
Documentation & Support
- Installation
- Documentation
- Support
- Updates
- Online Support