Messangi Customer Engagement Platform

Messangi is a robust customer engagement platform designed to facilitate effective communication across various channels including SMS, WhatsApp, Email, and Push Notifications. With support for over 100 channels, it provides businesses with the tools they need to engage audiences seamlessly.

Key Functionalities:

• Multichannel Bulk Messaging: Send bulk messages through SMS, email, and social platforms ensuring high open rates and instant delivery. The platform supports template management, segmentation, URL shortening, and provides detailed reporting to monitor effectiveness.

• Chatbot Automation: Create and manage chatbots that provide instant, 24/7 responses to customer inquiries. The solution reduces waiting times and operational costs while employing an intuitive bot builder that requires no coding. Advanced AI capabilities enhance response accuracy, and complex queries can be redirected to live agents.

• Mobile Wallet Solutions: Digitize physical wallet items into digital passes that can be created and managed efficiently. This feature improves customer engagement, reduces costs, and supports environmental sustainability. It includes geolocation capabilities for personalized interactions and quick validation for loyalty or membership access.

Messangi integrates seamlessly with business workflows through its versatile API, making it a suitable choice for diverse use cases such as public awareness campaigns, internal communications, and customer service automation.

By consolidating multiple messaging channels into a single platform, Messangi aims to streamline customer engagement and enhance communication effectiveness.