Megacall
Megacall offers VoIP telecommunications services including virtual switchboards and Cloud Contact Center solutions to enhance business communication.
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Description
Megacall is a telecommunications company specializing in VoIP (Voice over Internet Protocol) solutions tailored for businesses of all sizes. Established in 2008, Megacall provides a variety of services designed to improve and streamline communication for companies, irrespective of their location. The primary offerings include:
- Virtual Switchboard: A comprehensive service that enables businesses to manage incoming and outgoing calls efficiently. This feature is ideal for companies looking to optimize their communication without the need for physical hardware.
- Virtual Phone Numbers: Allows businesses to maintain a presence in multiple locations without needing a physical office. These phone numbers can be configured to route calls to various devices, ensuring that employees can be reached easily.
- CRM Solutions: Integration with customer relationship management (CRM) systems enhances customer interaction and data management, allowing businesses to maintain effective communication with clients.
- SIP Trunking: Provides a cost-effective solution for voice traffic, allowing for the transmission of multiple voice calls over the internet.
- Cloud Contact Center: A cloud-based solution that enables businesses to manage customer interactions effectively, offering flexibility for remote work environments.
Megacall focuses on providing immediate activation of services, ongoing updates, and personalized support, ensuring businesses can communicate effectively whether employees are in the office, working remotely, or on the go. The company's commitment to transparency means there are no hidden costs, making it a reliable choice for businesses seeking efficient communication solutions.
Features
Virtual Switchboard
Manage incoming and outgoing calls efficiently without physical hardware.
Virtual Phone Numbers
Maintain a business presence in multiple locations with flexible call routing.
CRM Integration
Enhance customer interactions with seamless CRM solutions.
SIP Trunking
Cost-effective voice traffic solutions for businesses.
Cloud Contact Center
Manage customer interactions remotely with a cloud-based solution.
Tags
Documentation & Support
- Documentation
- Support
- Updates
- Online Support