Media Series

Media Series provides a suite of advanced voice technology services designed to improve business communication and operational efficiency. This includes products like MediaCalls, an all-in-one call center system that offers a flexible and cost-effective solution for managing customer interactions. MediaCalls features an intuitive interface and comprehensive functionalities to meet various business needs, ensuring that users can implement and adapt the system as required.

Another key offering is MediaOffice, a low-cost IP-PBX telephone system that integrates features such as CTI, IVR, and call recording. It supports both cloud-based and on-premise deployments, catering to a range of business scenarios while significantly reducing costs and enhancing user satisfaction. MediaOffice has a high retention rate, evidencing its effectiveness in managing telephony operations across multiple locations.

Additionally, MediaVoice serves as an advanced IVR service that automates responses to customer inquiries, manages overflow calls, and supports functions such as satisfaction surveys and payment processing. This service is customizable, allowing businesses to tailor the system to their specific requirements, thus improving customer engagement and operational effectiveness.

Overall, Media Series aims to provide flexible, reliable, and cost-effective communication solutions that help businesses streamline their operations and improve customer service.