Mavera DSS

Mavera DSS is a cloud-based platform designed specifically for managing personal injury claims. It aims to enhance the claims handling process through automation, decision support, and valuable business insights. By integrating seamlessly with core systems, Mavera DSS streamlines claims management, speeds up processing, and improves customer satisfaction. The platform leverages AI to assist claims handlers with medical document assessments and optimizes medical network management. Importantly, Mavera DSS maintains the human touch in claims handling by reducing repetitive tasks, allowing for more meaningful interactions with claimants. The platform emphasizes data collection for continuous improvement and ensures high security and GDPR compliance to protect sensitive information.
Mavera DSS is trusted by leading insurers in the Nordics and has demonstrated significant operational gains, including a reduction in the average number of case touches by 50%. This efficiency not only leads to faster claim settlements—up to ten times quicker—but also improves accuracy in decision-making, thereby enhancing overall customer satisfaction.