Manyguide

Manyguide is an AI-powered smart messaging platform that improves the efficiency of managing both external and internal inquiries for companies and public services. The platform replaces traditional forms and FAQs with an embeddable interface, making it easier for users to get the information they need quickly and efficiently.
Key features include an automatic assignment algorithm that directs inquiries to the appropriate personnel, ensuring that questions are answered promptly. Additionally, Manyguide incorporates human-powered chatbots that suggest effective responses based on previously successful answers, significantly reducing the occurrence of repetitive questions.
Mobile access for staff ensures that they can respond to inquiries on-the-go, improving response times and service quality. The manager dashboard provides insights into team performance and analytics, allowing for better management of resources and understanding of user needs. By automating responses to common inquiries, Manyguide aims to enhance the overall user experience while saving valuable time for both users and staff.