MailWise

MailWise

MailWise by Cybozu is a shared email management system that helps teams effectively collaborate on email communication, preventing miscommunication and loss of information.

Location: Japan
Software Type: Web App

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Description

MailWise, developed by Cybozu, is a team email management system designed to streamline email communication within organizations. This platform addresses common challenges encountered by teams, such as accidental duplicate sends, response omissions, and information silos. With its user-friendly interface, MailWise enables teams to manage customer inquiries collaboratively, ensuring that all members stay informed and engaged.

Key Features

  • Email Templates: Create standardized email responses to enhance efficiency and maintain consistency in communication.
  • Status Tracking: Monitor the status of emails to ensure timely responses and follow-ups.
  • Customer Information Sharing: Centralize customer data to facilitate informed communication and improve service quality.
  • Collaboration Tools: Tools that allow multiple users to handle emails without confusion or duplication.
  • Remote Work Capabilities: Support for remote operations, making it easier for teams to stay connected.

Pricing and Availability

MailWise is available on a subscription basis starting from 600 yen per user per month. A 30-day free trial is offered, allowing organizations to explore all functionalities before committing. With over 15,000 implementations across various industries, MailWise has established itself as a reliable solution for collaborative email management.

By utilizing MailWise, teams can effectively reduce miscommunication and streamline their email workflows, enhancing overall productivity and customer satisfaction.

Features

Email Templates

Create standardized email templates to ensure consistency and speed in responses.

Status Tracking

Track the status of emails to improve accountability and response times.

Customer Information Management

Share and manage customer information efficiently to enhance service quality.

Collaboration Tools

Facilitate team collaboration on emails while minimizing errors and confusion.

Remote Work Support

Enable effective email management for remote teams, ensuring seamless communication.

Tags

email managementteam collaborationcustomer serviceremote work

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support